The other question I find myself wondering is why employees are re-typing the serial number rather than just copying and pasting it from Notepad to your application. Maybe should should show them how -- at least that way they'd input the correct number!
Mike -------------------------------------------------------------------------------- From: Virgil Bierschwale Sent: Wednesday, October 01, 2014 4:00 PM To: [email protected] Subject: Re: square peg - square hole Must be a process flow problem if they're going to that much trouble Grab you a chair and watch their frustration with the process for a week or month until you understand why they are going to that much effort --- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html --- _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/F17441012E4D4D4D8819CD9FB09E4A1A@Studio17 ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

