On 10/2/2014 4:30 AM, Mike Copeland wrote:

bigger picture that they were a part of...how it causes problems for a
lot of people when they don't do their job 'right.' That usually helps,
but the turnover and growth of the company is putting a strain on the
processes.

People tend to care more about "how this makes my job easier" than "how what I'm doing makes someone else's job harder." Is there some approach that could show them that? Just my 2 cents.

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