At 15:11 2014-10-01, Mike Copeland <[email protected]> wrote:
Yep, tried that first thing, along with frank discussions with the
users asking "why?" This has been a problem for years now, and the
issue comes and goes as new employees cycle through. Management even
installed wireless rechargeable hand-held scanners on multiple
workstations that are located near the work/processing
area...there's no reason anyone in management can come up with. They
even tried moving a VP of operations to the warehouse processing
office for a couple of months last summer to watch (from 8 to 5 at
least) and see what was "really" happening.
And what was found?
The only thing that makes sense, in the end-user's defense, is that
they prefer to move boxes around for all their orders that need to
be processed, then when the boxes are stacked up they go and do all
their computer work for all their orders that need to be processed
(instead of processing one order from pulling boxes to paper work to
completion of order.) But we're talking personal preference
here...the distance from the computer to the box staging area is about 12 feet.
Personal preference is very powerful thing.
Are the scanners accurate? Because I have been unable to find
additional work in IT after my hours were cut, I have been working
part-time doing inventory counting. I use a scanner a lot. 1)
Misscans can happen. (What is read is not valid. A retry usually
works.) 2) Sometimes, the scan gives trouble. I find that the light
level can make a big difference. After trying, say, a half dozen
times, I just enter the number in by hand. Maybe, the users are doing this.
[snip]
Sincerely,
Gene Wirchenko
_______________________________________________
Post Messages to: [email protected]
Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox
OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech
Searchable Archive: http://leafe.com/archives/search/profox
This message: http://leafe.com/archives/byMID/profox/
** All postings, unless explicitly stated otherwise, are the opinions of the
author, and do not constitute legal or medical advice. This statement is added
to the messages for those lawyers who are too stupid to see the obvious.
