"Digital home integrators say Microsoft's Windows Vista operating system 
has been a big fat bust in the home market.

That bleak Vista view, however, has translated into healthy profits for 
home integrators ripping Vista off systems and replacing the 
much-ballyhooed operating system with Windows XP.

Microsoft, for its part, claims demand is strong for Vista and its 
momentum is unprecedented. But digital home integrators at the D&H 
Distributing New England Technology Show last month in Quincy, Mass., 
say they are seeing a healthy rip-and-replace business that is winning 
them over new customers who bought systems at retail.

Bunker Herbest, co-owner of Computer Essentials, a Bangor, Maine, system 
builder, said out of the 40 systems a month that Computer Essentials is 
building, only about five are Vista-based systems.

Herbest said his shop was ripping and replacing Vista with XP on as many 
as 12 systems a month. Computer Essentials, in fact, has been 
advertising its ability to offer Windows XP rather than Vista.

The Vista rip-and-replace service has "definitely been good for 
business," Herbest said. "What's great is Vista is being pushed 
everywhere. Customers can't find anybody to get rid of it so they come 
see people like us. We're getting a couple of customers a day at least." "

<http://www.crn.com/digital-home/201805832?queryText=Hasta+La+Vista>



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