Hi Jeff,

I just visited the WinZip Web site for the first time in years. I am still 
running v9.0. I can tell
you I remember the emails they sent me stating new versions (incrementing major 
release numbers) did
include upgrade costs. I consider this fair. Not telling you before the upgrade 
is not cool. I can
see how one can easily assume based on past upgrades it would be free because 
the former owner did
this forever. I am not saying you were assuming anything, just that I can see 
how people can. 

Unfortunately Corel bought out the original owners (or maybe it even passed 
through several hands
before Corel <shrug>) and they have taken a different approach. Corel is like 
CA and Symantec in
many ways. IMO, it is where previously good software goes to die. I am sure if 
they have poor
customer service they will eventually go out of business.

Rick
White Light Computing, Inc.

www.whitelightcomputing.com
www.swfox.net
www.rickschummer.com


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Johnson
Sent: Monday, December 31, 2007 10:57 AM
To: [EMAIL PROTECTED]
Subject: Re: [NF] WinZip now shuts off

Rick:  I haven't read all the posts here so I don't know if anyone 
mentioned this, but my situation is a little different.  I have always 
paid for Winzip and when there is an upgrade I installed it.  This 
recent update launched me right into the trial period.  I contacted 
Winzip and they told me I could get a discount, but that I had to pay. 
I didn't see that anywhere in the upgrade and I had to recontact them to 
find out how much it is.  I won't be using Winzip any more.

Jeff

Jeff Johnson
[EMAIL PROTECTED]
SanDC, Inc.
623-582-0323
 



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