On Feb 7, 2010, at 5:13 PM, Stephen Russell wrote:
> In the current experience I was led along and in the end treated like
> dirt. I don't need to waste either of our time or do you folks keep
> score on how much time your waste of those people who call in? Is
> there a bonus at the end of qtr to reward the top ass hole on the
> phone lines? I just don't get it and they failed to attempt to
> explain it on the onset. The website #FAILS to present this on the
> front side.
>
> I know you don't make these decisions and you are not asked for an
> opinion on this. Don't take this personal.
I don't, but it makes me wonder. It's like the problem we had a decade
ago when some Microsoft reps were bad-mouthing Fox: unless you can give me a
name, there's nothing much that can be done. If I were ever treated as badly as
you describe, I would certainly get the person's name, and probably their
supervisor's, too. But without that info, there's nothing much I can respond to.
-- Ed Leafe
_______________________________________________
Post Messages to: [email protected]
Subscription Maintenance: http://leafe.com/mailman/listinfo/profox
OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech
Searchable Archive: http://leafe.com/archives/search/profox
This message:
http://leafe.com/archives/byMID/profox/[email protected]
** All postings, unless explicitly stated otherwise, are the opinions of the
author, and do not constitute legal or medical advice. This statement is added
to the messages for those lawyers who are too stupid to see the obvious.
