On Sun, Feb 7, 2010 at 4:20 PM, Ed Leafe <[email protected]> wrote:
> On Feb 7, 2010, at 5:13 PM, Stephen Russell wrote:
>
>> In the current experience I was led along and in the end treated like
>> dirt.  I don't need to waste either of our time or do you folks keep
>> score on how much time your waste of those people who call in?  Is
>> there a bonus at the end of qtr to reward the top ass hole on the
>> phone lines?  I just don't get it and they failed to attempt to
>> explain it on the onset.  The website #FAILS to present this on the
>> front side.
>>
>> I know you don't make these decisions and you are not asked for an
>> opinion on this.   Don't take this personal.
>
>
>        I don't, but it makes me wonder. It's like the problem we had a decade 
> ago when some Microsoft reps were bad-mouthing Fox: unless you can give me a 
> name, there's nothing much that can be done. If I were ever treated as badly 
> as you describe, I would certainly get the person's name, and probably their 
> supervisor's, too. But without that info, there's nothing much I can respond 
> to.
>
>
----------------

Those notes were tossed because RS was out of the budget.

But in all honesty 450/ month for 150 gig of space that would have
included SQL Server data, in a virtual space that had an upper limit
of 2 gig of ram is very pricey.  I did hear about the guarantees of
patches and service packs up-time and rollover which is great if you
needed it.  I wonder about how long it would take to replace a hacked
site and be able to put a stop the pricks who got it?  Just wondering
about real issues instead of catastrophic failure in the hardware
arena here.

-- 
Stephen Russell

Sr. Production Systems Programmer
CIMSgts

901.246-0159 cell

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