On 2015-12-17 19:34, Thijs Alkemade wrote:
> one approach to live help systems is to
> create a new MUC (with a randomly generated name [1]) when a user requests the
> help and then send invitations to the people who can offer help

Perhaps have a look at http://code.matthewwild.co.uk/support-chat/ which
if I remember correctly does what you describe.

-- 
Kim "Zash" Alvefur

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