Hi, I've got the compatible version of ProTools and installed the update. I also installed the drivers. I will however try to install the drivers again and see what happens.
On 01/03/2012, Chris Norman <[email protected]> wrote: > You need to install the iLok drivers, by going to downloads on the ilok.com > page. Also, from the Digidesign folder in your Applications folder, hit > software update, that'll help you update. > > HTH, > > Take care, > Chris Norman > Email and MSN: [email protected] > Feel free to follow my music, either by following @cnproject on Twitter > (www.twitter.com/cnproject), or by liking my Facebook page at > www.facebook.com/thechrisnormanproject. > > On 1 Mar 2012, at 11:01, David Eagle wrote: > >> Hi Slau, thanks for clarifying that. I assumed this was the case but >> alas I am unable to run ProTools. The first time I ran it I was >> instructed to upgrade to the version compatible with Lion. I have >> since added my ILok to ilok.com but it says that there are no Iloks >> inserted in the mac despite the fact that it is definitely there. Also >> the only licences showing on my account are Ivory ones. There is >> nothing about having to download licences in the ProTools manual; it >> simpley states that has been preauthorised. Emailing ProTools seems a >> bit of a no-go because they have a paid technical support service or >> advise you to use the forum. >> >> >> >> Thanks >> I will keep trying and eventually something might capitulate, >> hopefully before I do. >> >> >> On 01/03/2012, Slau Halatyn <[email protected]> wrote: >>> Just a clarification about iLoks and their use. If you have a boxed >>> version >>> which comes with a Pro Tools license preinstalled, yes, you can just use >>> the >>> iLok without creating an iLok account but you'll need an ilok account for >>> upgrades and any other software you wish to authorize so, by all means, >>> if >>> you don't have an iLok account, get one because you will undoubtedly need >>> one at some point. >>> >>> Slau >>> >>> >> >> >> -- >> http://www.davideagle.co.uk > > -- http://www.davideagle.co.uk
