Hi Matthew, Thanks for the advice. I've sent them yet another email atating when I paid and asking when they are likely to resolve it - shall see what happens. Martin ----- Original Message ----- From: Matthew Wastell To: [email protected] Sent: Tuesday, July 05, 2016 11:03 PM Subject: [-SPAM-] Re: [Quantum Owners] Adrian Flux - 11 Months Insurance?
Ask them why it's taking so long.... Get them to commit to a date and spell out what you expect. Record the conversation, a smart phone has a built in recorder and most house phones have speakerphone mode if you have them. Unless you know otherwise I doubt the underwriter gets involved day to day with the details, the brokers do most of the work, and hence they charge money for their service. The people you deal with on the phone or by email are the lowest paid of staff, often with little knowledge when new to the job. People generally don't last long in such roles as they move on or up. Ask to speak to a supervisor or senior team member with specific experience and calmly explain your predicament. Personally I find being slightly over friendly and cheerful whilst blaming myself in a jovial fashion tends to swing things in my favour but I'm always reasonable with my demands. At the end of the day, there will be someone out there who will insure it for whatever value, but you will have to pay more most likely. You have to weigh up any offer they make whilst accepting some risk yourself to get a good premium. However try and speak to them and fingers crossed they will be able to quickly sort out a better deal. All the best of luck, On 5 Jul 2016, at 22:37, Susan and Martin Scott <[email protected]> wrote: I didn't get Classiccar to value it as what would be the point? It's unlikely they would even know what a Quantum is. Andy said he has one of his cars on £14k agreed value. Unfortunaely for whatever reason (maybe ISP's don't tally?) I never seem to get a reply from Andy. I also thought 12k was high. All other Quanta are a lot older than mine, but yes, I thought more like 6k was the mark, or even the 8k of parts. I'd just like to know where I stand, as it's all up in the air - If they say they offer an agreed value policy and I've paid for it and sent everything they asked for, why are they stalling? They'll be complaining the computer has slowed it up next. Of the half dozen brokers I tried, they either didn't offer AV (generally because it isn't a replica) or they went through KGM. I'm just irritated because it shouldn't be so much bother. The other thing that irritates me is they (AF) at Stoneleigh 3 years ago told me I live in one of the lowest risk areas, and my policy cost should be lower, but they have a minimum price - the next year the policy cost goes up, and the mileage goes down! I can do nothing but question their ethics. Martin ----- Original Message ----- From: Matthew Wastell To: [email protected] Sent: Tuesday, July 05, 2016 10:08 PM Subject: RE: [Quantum Owners] Adrian Flux - 11 Months Insurance? Hi Martin, What did classiccar.com value it at out of interest? If they agreed with the £12k and it has been insured on that basis for a long time, perhaps ask AF to be explicit why there is suddenly a massive drop, when the value of Quantums has stayed relatively stable, and the donor cars have increased? I got to admit, I find £12k for a saloon hard to imagine.. I realise the cost of XR2s are going up, however you can get an XR2 for about £2k for the whole lot (ok slightly stripped out track version, but has all the mechanicals and most interior bits), and saloon for under £1k.. If you double that you are still at only £6k to restore one to reasonable standard. In general unless this is a very special Ferrari, I don’t think you’ll get much extra for Quantum sentimental value. However, what do I know? I’m not in a position to value a vehicle – if you have it in writing from a couple of sources then let’s go with them J I wouldn’t even bother to add up the receipts I had for my 2+2, probably somewhere in the region of £25k+, I was happy with a £5 k valuation.. And there were some very very special parts on that including a one off hybrid engine. I would always ensure I had salvage rights, generally you get to buy back what is left for 20% or similar. So on your policy you’d get £3200, that could buy another shell and you swap all the bits over, plus a respray or similar and still have some pennies over for new bits. OK none of this accounts for your time and effort, but that is such a hard one to call and almost impossible to value. My Land Rover, all parts were covered at the retail cost, but nothing for labour. So I got something like £2k for the Land Rover, £800 for the bumper, £900 for the winch, £500 for the tree sliders, and similar for the other bits n bobs totalling more than the actual vehicle itself was worth or cost. Maybe flip this around – what if you had a total loss, would you expect to do? Would you ‘need’ 12k to buy something else, are any parts worth anything to you? Would you build another or call it a day? I don’t believe it is illegal to insure a car twice (may be wrong), I believe this is simply contract law, in that one of the stated terms is that if the liability is insured elsewhere then they will not be wholly liable for the loss. Either way, you have the chance to cancel it and find something elsewhere. If you have your classiccar valuation in writing, it’s probably worth a bit of ringing around to see if anyone will insure it on that basis elsewhere – I know it’s hassle, however may be worth 30 mins time here. I’ve checked a couple of brokers for you, and it seems they want to use their own valuation service (perhaps for obvious reasons), of course that doesn’t mean all will, and I guess it’s going to be a pain getting a second valuation. Other ideas – could be worth contacting some of the kit car mags to see if they have any suggested insurers or valuers. Matthew From: [email protected] [mailto:[email protected]] On Behalf Of Susan and Martin Scott Sent: 05 July 2016 21:33 To: [email protected] Subject: Re: [Quantum Owners] Adrian Flux - 11 Months Insurance? My car was the first 'valued' by the club, however I never had anything in writing. The valuation (verbally from Andy) was 12k. It was the last Quantum Saloon out of the moulds before they were cut up (hence it's nickname of 'Last Chance Saloon'). Most of the parts were new, all invoiced and amounting to 8k+, and the car was registered in 2009. I provided all the same info to AF that I provided to the club, but AF gave a 4k valuation, on the basis that 'you haven't restored the vehicle' I explained to them that it was built to as new condition and register in 2009 (this was IIRC 2012), and the car had done less than 5kmiles. They just didn't appreciate I had restored it when I built it, and said if I wanted a valuation to go to Classiccar.com. Reluctantly (as I had already got the policy) I agreed. Each year since I've paid the extra £15, and sent the hotos and it's come back. This year they seem to be stalling. As I said in my original note, I'm a bit stuck anyway, as it seems the Insurance co (KGM) is where the other brokers go through anyway. I think I'll eventually get so fed up with this rigmoral that I'll just sell off all the parts to someone wanting to build a top-spec Fiesta, and bin the bodyshell. Martin No virus found in this message. 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