So today must be the 1000th time in my life where I see a project shoots down a good summary feedback, making sure the issues are broken out into pieces and no discussion can take place on the future impacts, and that the very contribution of a higher-level-then-bug-report feedback is being handled as offensive, leeching and useless.
Since it's apparently the 1000th time, I'll put it in your face now. The answer is "thank you for this feedback". Noone demands you all sit down and fix anything she wanted, now, for free. You're being told, in a high-level from the things that will drive away many of the people who are *not* using Qubes. That doesn't mean you should / need to act now. You should take the opportunity to engange and consider the feedback. If you sat someone down to write it it'd cost you a few 1000 to get it. Please don't think I want to single out Alex I'm replying to, this thread is full of this unproductive arrogance and this is just the mail that set me through the roof. Am Donnerstag, 16. Juni 2016 08:52:09 UTC+2 schrieb Alex: > On 06/16/2016 07:26 AM, Drew White wrote: > > > > > > On Thursday, 16 June 2016 03:44:00 UTC+10, jkitt wrote: > > > > One of the many benefits of FOSS is that users can contribute - even > > if it's just writing tickets on the issue tracker. > > > > > > Exactly, it's an open thing, but these are things that there are tickets > > about for some thing. > > And some things I have notified Qubes-OS of the problem and it's never > > had a ticket created or been fixed. > > And some things have had great response and been fixed or had a fix in > > place for the next release, but not being fixed/patched in that one release. > The fact that it's open does not mean that they serve everybody like the > counter of a McDonald's restaurant. It means that anyone can contribute. Trying to shake up a project that gets stuck on the one end ahead of i.e. coding something that won't work *is* a contribution. It's what a good manager would do, and it comes free. Giving test feedback on UX level is something that one'd need a UX engineer to do, which is not cheap at all, especially not so if they'd need to rewire menus and understand hypervisor management. It comes free. Pointing out architectural issues in upgrades that could escalate in the future and listing the factors is priceless, and it comes free. So maybe try something else than being offended and shooting down the feedback that was given. There's a few nice options: - "Yes, some of those issues have given me trouble too" - "No, to me this has been a rather pain-free thing, it seems I do it differently than you" - "Can you work with the GUI designer and give the feedback directly? We need the rewrite anyway because <things>" - "You're right about some of the issues, but - this isn't a bugtracker - can you please make sure there are bugs for *all* of them, and not just some? You know about them now, we have a few 100 more and can't possibly keep an eye on all of this. If you need someone to help you, let us know but please help by doing as much as you can" - "It seems you're more troubled by the multitude of issues that hurt you, not by individual ones. We don't have the resources to proactively fight things like that, and noone can fix them now. But please understand they are transient and for many of us, it doesn't hurt that much". Finally also this one: - "Thank you for writing. I'm sorry to tell you, but what you're listing just isn't important when you consider the project goals, which are already sky-high. If the community demands fixing every single scratch, there will be no project." Even this would have been better. - "HAHAHA No" I'm sickened by the lack of empathy and thinking and you should stop this, for the better of the project. Florian -- You received this message because you are subscribed to the Google Groups "qubes-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-users/2bcc2cb3-60f4-484e-92af-9f624d299cff%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
