In my opinion, the Razor system is flawed (read: flawed as an accurate spam identification tool), for the reasons Marc and others have brought up already.  That is why I have stopped using it.  As more people become aware of the flaws, they will decide one of a few things
1) Decide to stop using Razor
2) Decide to keep using Razor in spite of its flaws
3) Decide to make a better spam identification tool
 
I choose 1.  Frankly Spamassassin does a fine job all by itself.
Many people will choose 2, until somebody chooses to do 3.  Doing 3 is hard.
 
As far as I can tell, there is no perfect answer.  The Spam problem is a very hard one.  All Spam identification systems have problems, and some legitimate mail will be always be marked as spam.  That is why I like the Spamassassin method of only tagging messages as likely-to-be-spam, which can later be reviewed by the recipient.
 
Marc, you seem to think that Razor owes you an explanation of why your newsletter was identified as Spam.  I'm not sure that they owe you any explanation at all.  Furthermore, I don't even know if it is possible with the system.  Maybe it is irresponsible (a matter to debate) but surely not illegal to withhold this information, assuming they have it.  Although who knows with the DMCA...  Somehow I'm not too concerned about the EFF invoking that law though... ;-)
 
Paul
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Paul Oehler
NEXCESS.NET Web Hosting
http://nexcess.net

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