Cathy,

 

You might want to make sure that the power supply is indeed working. I ran
into  similar problem with a Toshiba that would do just about the same thing
you mentioned and I found out that the AC power supply was not working and
the computer would die as it started to boot and the battery did not have
enough charge left to complete the boot..

 

If that is not the case, I agree with Ken that a new laptop might be a
better option. If your mom is any thing like my dad, her entire usages is
e-mail and internet and these applications are more dependent on a fast
connection rather than a fast computer. There are now laptops (netbooks)
available from $200 and full laptops from $300. If you have an existing
monitor, you can use it to replace the built-in screen that tends to be
small or you can pick an older CRT monitor for $5 at a garage sale; $20 will
buy an external keyboard and mouse.

 

Javier,

 

Javier Valencia

913-915-3137

 

  _____  

From: [email protected] [mailto:[email protected]] On Behalf Of cfgrimes
Sent: Sunday, August 09, 2009 4:23 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Any Suggestions?

 

I hope it is ok that I ask a non-RBase question.  If not allowed, please
disregard.  

 

    My 87 year old Mother's Compaq laptop (Presario R3000) just died.
Sometimes will start up into Windows, but then immediately shuts itself down
before I can do anything (AC power connected).  Tried starting with battery
alone - nothing.  Tried starting in Safe Mode, went through some steps then
shut down. 

 

    Checking on the net, I've found this to be a frequent problem with
Compaq laptops going back to 2005 and continuing - hundreds of postings with
this problem, which is  really annoying that they could continue to sell
defective machines.  Most of the ones who said they fixed it said it was a
heat sink problem, which seemed to fix it when they replaced - but others
said motherboard problem.

 

    I'm hardware illiterate, so have to depend upon a repair person/company
I am hoping someone out there can recommend a company that is honest,
competent, and hopefully not too expensive.  I am in Huntington Beach,
California, and we have Computer Geeks, Geek Squad and Frye's locally.  Have
read good and bad reviews of each.  If anyone can recommend one of these (or
anyone else in the area), I would really appreciate it.

 

    Thank you.

 

Cathy Grimes

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