Thanks, Javier, a power supply problem never occurred to me since it was 
plugged into a/c outlet and at least tried to start, but wouldn't start at all 
by battery alone.  I did try plugging into several different outlets, and 
wouldn't know how to fix bad power supply.  Think best just to go with the Dell 
Inspiron 15 laptop, which should be around $800 total before rebuying couple 
other basic software programs.

You're right about my Mom being the same as your Dad.  She has a memory problem 
(in Assisted Living Facility), so never turns it on herself.  But both my 
sister and I access her email and the Net each time we go over there, and she 
really enjoys it then.

Cathy
  ----- Original Message ----- 
  From: Javier Valencia 
  To: RBASE-L Mailing List 
  Sent: Sunday, August 09, 2009 7:52 AM
  Subject: [RBASE-L] - RE: Any Suggestions?


  Cathy,

   

  You might want to make sure that the power supply is indeed working. I ran 
into  similar problem with a Toshiba that would do just about the same thing 
you mentioned and I found out that the AC power supply was not working and the 
computer would die as it started to boot and the battery did not have enough 
charge left to complete the boot..

   

  If that is not the case, I agree with Ken that a new laptop might be a better 
option. If your mom is any thing like my dad, her entire usages is e-mail and 
internet and these applications are more dependent on a fast connection rather 
than a fast computer. There are now laptops (netbooks) available from $200 and 
full laptops from $300. If you have an existing monitor, you can use it to 
replace the built-in screen that tends to be small or you can pick an older CRT 
monitor for $5 at a garage sale; $20 will buy an external keyboard and mouse.

   

  Javier,

   

  Javier Valencia

  913-915-3137

   


------------------------------------------------------------------------------

  From: [email protected] [mailto:[email protected]] On Behalf Of cfgrimes
  Sent: Sunday, August 09, 2009 4:23 AM
  To: RBASE-L Mailing List
  Subject: [RBASE-L] - Any Suggestions?

   

  I hope it is ok that I ask a non-RBase question.  If not allowed, please 
disregard.  

   

      My 87 year old Mother's Compaq laptop (Presario R3000) just died.  
Sometimes will start up into Windows, but then immediately shuts itself down 
before I can do anything (AC power connected).  Tried starting with battery 
alone - nothing.  Tried starting in Safe Mode, went through some steps then 
shut down. 

   

      Checking on the net, I've found this to be a frequent problem with Compaq 
laptops going back to 2005 and continuing - hundreds of postings with this 
problem, which is  really annoying that they could continue to sell defective 
machines.  Most of the ones who said they fixed it said it was a heat sink 
problem, which seemed to fix it when they replaced - but others said 
motherboard problem.

   

      I'm hardware illiterate, so have to depend upon a repair person/company  
I am hoping someone out there can recommend a company that is honest, 
competent, and hopefully not too expensive.  I am in Huntington Beach, 
California, and we have Computer Geeks, Geek Squad and Frye's locally.  Have 
read good and bad reviews of each.  If anyone can recommend one of these (or 
anyone else in the area), I would really appreciate it.

   

      Thank you.

   

  Cathy Grimes

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