Karen, I am a major fan of Process Explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx). It is a great tool to determine what process are running and the percent of cpu usage.
Jim Bentley American Celiac Society [email protected] tel: 1-504-737-3293 > >From: John Engwer <[email protected]> >To: RBASE-L Mailing List <[email protected]> >Sent: Tue, November 9, 2010 7:55:37 AM >Subject: [RBASE-L] - RE: How do I debug one slow workstation? > > >Karen, >Another possibility is that they may have something running in the background >that is hogging resources. At the CMD prompt, type MSCONFIG and see what is >running at startup and disable anything that looks suspicious. > >One other possibility is to download MalwareBytes and scan their disk for >malware. In February I had a PC that was running slow and sometimes the OS >(Vista) updates would abort during install. I called Microsoft and they found >malware on the PC and suggested that I scan the PC with Malwarebytes. It >found >two other instances of malware and resolved the problem. > >John > >From:[email protected] [mailto:[email protected]] On Behalf Of >[email protected] >Sent: Monday, November 08, 2010 5:45 PM >To: RBASE-L Mailing List >Subject: [RBASE-L] - How do I debug one slow workstation? > >Client is running 7.6 windows, will be seeing them >tomorrow. They are claiming that one workstation >is running slow. All others are running fine. Is there >a list of things that should be checked in addition to >the normal differences in CPU speed, memory size, >operating system.... They all run a common startup >routine for database and temp settings. > >Thanks a bunch! > >Karen

