Alastair, Thanks for the input - the symptoms that you described are exactly the same as those that I experienced, including the hang up in the installation process at the same points and the effects on the mouse cursor. The system that I am using is an HP Pavilion 7850 running Win ME with 512Mb RAM and a total of about 400Gb of available memory. I'm using a Verizon DSL connection. I've not experienced any problems with previous upgrades. Once I have waited out the extreme startup times, R:Base seems to be running at about the same speed as ever, but when I ping on the HELP system, it hangs up again. I initially thought that the system had totally hung, but I subsequently found that if I waited for 5 or 6 minutes, I eventually see the "about" screen showing the 7.1.80 build. I'm willing to try the re-installation of the entire program but am looking for some confirmation that my 7.0 installation disk can be upgraded all the way to 7.1.80 with the latest 7.1.80 upgrade or if there some intermediary steps required.
Thanks to everyone for their help. JWS -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of Alastair Burr Sent: Saturday, April 23, 2005 7:23 AM To: RBG7-L Mailing List Subject: [RBG7-L] - Re: Problems installing Update 80.30421 James, I seem to have the same or, at least, a very similar problem to you. In my case it started with the previous beta release (RC3). I reported to RBTI at the time that the update simply didn't work and the RBG7.EXE file size seemed to have changed significantly but got no worthwhile response. Consequently I ignored that update and re-installed the previous one because I don't have time to waste investigating these irregularities any more. I downloaded the release version first of all using Download Accelerator Plus - always a pain because I have to correct the URL every time but it saves endless re-tries if/when my Internet connection fails. I got much the same effects with that as with RC3. I then downloaded it again after having uninstalled DAP with the same results - not surprisingly because the download file size was unchanged (4,612,041 bytes). In both those cases the unpack/install procedure "paused" - read hung - with the RBG7.EXE file current progress on 95% and the overall progress on 71%. After some minutes, five - maybe more, the process completed suddenly. Following Razzak's response to you I attempted a third download without DAP and having stopped every other process on my PC that I could - no virus scan, etc. I also waited five minutes after the end of the download to ensure no modem activity before closing everything "properly" and re-booted before attempting to install the new files. This _was_ different and did _not_ "hang" at all. The downloaded file size, however, was exactly the same as both previous attempts. Nevertheless, the problem was not solved. Like you, I get a sluggish - to say the least - response from my PC and the mouse hibernates. It is, effectively, unusable even before trying to run R:Base. Right-clicking on the RBG7.EXE file, for example, and trying to display the properties takes an age. Re-installing RC2 solves the problems so I have gone back to that - again. Now, if my memory serves me correctly, I seem to remember a similar problem with, I think, v6.5++. I have looked back through the list postings that I have from July 2000 onwards but no subject strikes me as relevant. As there is no indication that the file size of RBG7.EXE is now expected to be different from previous releases I can only assume that, as it is extracting to about a fifth of the previous size, it is not extracting correctly. Even so, I get the impression that the problem is caused by some conflict with other software or the replacement of a common file. Regards, Alastair. ----- Original Message ----- From: "James Shenk" <[EMAIL PROTECTED]> To: "RBG7-L Mailing List" <[email protected]> Sent: Saturday, April 23, 2005 12:40 AM Subject: [RBG7-L] - Re: Problems installing Update 80.30421 > Razzak, > > Thanks for your suggestion. I tried once without renaming the file, and > that did not work. I tried again downloading into a new directory and > renaming the file. The results are about the same as before. Rbase will > start, but it takes a very long time to get it going. It definitely kills > the mouse cursor (I'm using a Logitech wireless mouse) while it's starting. > Once open, for example, if I click on help to see if it recognizes the > proper build, it freezes everything. It eventually responds, but after > several long minutes. When the "about" screen does finally appear, it shows > the proper build. > > Frank van der Zwaag was kind enough to provide me with a copy of your email > of 4/7/2005 to Dave Gallup re: un-installing RBG7. Does it sound as if this > would be the appropriate next step, and, if so, will it work with my > original discs for v.7.0? Do you think that this could be caused by > something else? All of my other programs seem to operate as before. > > As a non-programmer (I'm only a lowly engineer, and a retired one at that) I > really appreciate your help and that of the list. > > Best regards, > > Jim Shenk > > -----Original Message----- > From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of A. Razzak Memon > Sent: Thursday, April 21, 2005 9:00 PM > To: RBG7-L Mailing List > Subject: [RBG7-L] - Re: Problems installing Update 80.30421 > > > At 09:19 PM 4/21/2005, Jim Shenk wrote: > > >The first time I tried, it seemed to download OK, > >but my system crashed during the installation > >(everything died), so I terminated and rebooted. > >After completing the download again, I found that > >I could only get R:Base started after an > >inordinately long period (maybe 3 or more minutes). > > > Jim, > > That is the result of a incomplete/cached download. > > A few suggestions: > > 01. Clear your browsers's cache and download the > update in a separate directory. > > For Example: > > MS IE | Main Menu | Tools | Internet Options ... > > General | Delete Files | Delete all offline content > > Click on [OK] > > Click [Ok] to close browser options > > 02. Download the Update 80 > http://www.rbase.com/rbg7updates > > You may want to save the file with a different name. > > 03. Close all RBG7 Sessions, if opened. > > 04. Install the Update 80 accordingly > > 05. Start RBG7 > > That should take care of it! > > Enjoy the Update 80 and make sure to have fun. > > Very Best R:egards, > > Razzak. >
