Paula, Have you ever spoken with Razzak one on one?
>If neither solution works, isn't it a bug? Shouldn't the >commands work? I don't have 7.5 and I could not get it to work on the >computer of the client who has complained for months about this. When I read this response, I knew Razzak's blood pressure elevated. I was surprised at how long it took him to respond. The words you chose are taken as a personal attack by Razzak. He has spent years and unknown quantities of monies getting R:Base to this level. It is his baby now. Razzak can take care of himself and sometimes he is not as patient as he needs. He usually has someone read his email responds before they are sent. He believes in this forum but he also believes in the correct process being followed. Just some words and thoughts. Jan ----- Original Message ----- From: "Paula Stuart" <[EMAIL PROTECTED]> To: "RBG7-L Mailing List" <[email protected]> Sent: Friday, July 29, 2005 8:48 AM Subject: [RBG7-L] - RE: Enhanced Tab Question > I see. Now read my initial, very polite email carefully. It was a > simple request. I got a rude response. It's not clear to me why my not > having a new version, still in beta, should mean that the version I do > have shouldn't work as the documentation says it will. Rbase has always > been responsive, which is why it is so distressing to get the snide > reply from you. > > See below; > ---------- > "I've been able to work around it on some computers by creating > a fake > >duplicate printer and setting it to draft.' > --------- > Paula, > > That is the suggested solution for 7.1. > > We'll certainly look into the request for latest R:BASE 7.5/8.0. > > --------- > Your initial response was that the suggested solution in 7.1 to a > command that didn't work was the fake printer workaround. That's not > what the documentation says. > > Glad to hear you'll look into it for the new versions of the software > that I (and my client) don't have. As I said, I'll let my client know > that if he wants to pay for an upgraded version of the software that > something that should work in the version he's bought 14 licenses for > may work then. I'll even tell him that you didn't think I'd asked > sweetly enough. > > After having him on Rbase for many years while everyone else around him > has been telling him that he should be using ACCESS I'm sure that'll go > over great. > > > Paula Stuart > Community Development Strategies > 70 Summer Street > Somerville, MA 02143 > 617-776-3367 > 617-776-4554 (Fax) > 617-388-1331 (Cell) > [EMAIL PROTECTED] > > > > -----Original Message----- > From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of A. Razzak > Memon > Sent: Friday, July 29, 2005 11:24 AM > To: RBG7-L Mailing List > Subject: [RBG7-L] - RE: Enhanced Tab Question > > > > At 11:05 AM 7/29/2005, Paula Stuart wrote: > > >I guess whether there 'should be no inconvenience' is a selective > >thing. I'll inform my client. > > > FYI, Larry Wilson is using the latest and greatest R:BASE 7.5 for > Windows and for the record, he didn't call his "minor" inconvenience a > "bug". Read his reply on this list very carefully. His kind way of > mentioning his minor inconvenience prompted me to at least help him and > look into it. > > Yes, we work very hard and do anything we can, and take great pride in > our work and the product. No one can deny that. > > "My" lack of the product knowledge and experience should "never" be > constituted as a bug in "any" product. > > Very Best R:egards, > > Razzak. > >
