Hi William, is the problem the actual connection or the AGS?
if its the actual connection, have you tried putting a load ( say 1000 watt heater) on the generator directly to stabilize the volt/hz from the genny? if for a test if nothing else. jay peltz power On Sep 8, 2011, at 9:40 PM, William Miller wrote: > Friends: > > Working yesterday on a newer XW system with a new Kohler RES15 generator. > This is the first time I have tested the inverter with this generator. The > inverter would not maintain a transfer to the generator. After about an hour > on the phone with tech support, the tech searched previous calls and > announced that there is a known incompatibility between the Kohler RES15 and > a certain version of the XW firmware. I was advised to upgrade the firmware. > > I wonder how this can be. Voltage and frequency even in the moment the > inverter did try to connect are well within specifications. After some > thought, all I can guess is that there might be some noise on the AC signal > that the inverter might reject. > > Has anyone else experienced this? Any insight to be offered? > > Thanks in advance. > > William Miller > > William Miller > Miller Solar > Voice :805-438-5600 > email: [email protected] > http://millersolar.com > License No. C-10-773985 > >
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