We have done two XW systems, one off-grid with a generator. The generator is a 1970's-era Onan 12.5JC, a lovely beast of a workhorse with 18,000 hours on it. The point of describing it is that this is about as basic an analog control as is available. AC output voltage on the unit was around 114 VAC, slightly low. Frequency was right on. The XW would not latch to it, although the minimum AC2 in acceptable voltage was at the default setting, I believe 108V AC. Reducing the minimum AC2 in to round 100V cured the problem and it charged.

From the number of responses to William's post, there may be a serious incompatibility issue with the XW's genstart/charging firmware, that shows up in different ways as different problems. I'd like to hear from Schneider about this.
Allan

Allan Sindelar
[email protected]
NABCEP Certified Photovoltaic Installer
NABCEP Certified Technical Sales Professional
New Mexico EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.positiveenergysolar.com




On 9/9/2011 7:55 AM, Jesse Dahl wrote:
I had a similar problem with the same type system. When the generator would be called for it would turn on and the XW would reject it.  This is also a Y2K system.  It would work fine if the generator was started manually. When I put a power quality meter on the generator output I got really wild freq. readings. This LP generator has 
7000 hours on it and the customer bought it on-line from who knows where.  

Jesse
Sent from my iPhone

On Sep 8, 2011, at 11:40 PM, William Miller <[email protected]> wrote:

Friends:

Working yesterday on a newer XW system with a new Kohler RES15 generator.  This is the first time I have tested the inverter with this generator.  The inverter would not maintain a transfer to the generator.  After about an hour on the phone with tech support, the tech searched previous calls and announced that there is a known incompatibility between the Kohler RES15 and a certain version of the XW firmware.  I was advised to upgrade the firmware.

I wonder how this can be.  Voltage and frequency even in the moment the inverter did try to connect are well within specifications. After some thought, all I can guess is that there might be some noise on the AC signal that the inverter might reject.

Has anyone else experienced this?  Any insight to be offered?

Thanks in advance.

William Miller

William Miller
Miller Solar
Voice :805-438-5600
email: [email protected]
http://millersolar.com
License No. C-10-773985

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