A mate 3 will work with any OB model.
I’ve got one on my 14 year old vfx
jay


> On Dec 17, 2017, at 11:44 AM, Sindelar Solar <[email protected]> wrote:
> 
> Ron,
> 
> I agree with Jerry here, and will add a bit more. I'll venture that neither 
> generator is being seriously hurt, but neither is what's happening good for 
> them.
> 
> This is a case where more specific info is needed to diagnose the problem 
> remotely. VFX or VFXR? Which specific Honda generator? What is the site 
> elevation for deration (looks like you're in BC, so maybe 2,000')?
> 
> This points out the importance of including a Mate in such a remote location, 
> as that's your only diagnostic tool when something goes amiss. In that region 
> with its short cloudy days the loss of generator charging in winter could be 
> dangerous or worse.
> 
> I'm gonna guess that he has the Honda EM 5000is generator. I haven't seen or 
> worked with that model, but I'm familiar with the older 3000is. These are 
> inverter-based generators. The 3000 was a fair choice with the early Outback 
> FX and VFX series, because the 120V output matched the input of the Outback. 
> (The primary issue was overly-fast overload response, faster than the FX 
> could control its surge input while charging batteries. The gennie would 
> sometimes pop its output breaker if a pump or fridge came on; if the owner 
> didn't hear the engine speed drop it could run for hours without doing 
> anything.) The 5000 is 120/240, with a user-accessible *"120/240V Selector 
> Switch: *Choose between using both 120 and 240 Volts, or 120 Volts only. This 
> allows for the total generator output to be available through any of the 120 
> volt outlets, limited only by the capacity of the individual outlet."
> 
> My guess is the customer has accidentally set the switch on 120/240, so only 
> one leg is feeding the FX. The FX is set to take the full 120V output, so is 
> overloading the 1/2-output leg. The inverter can't hold acceptable voltage 
> and unlatches, then repeats its input sequence. When the load drops out the 
> gennie drops to idle. Have him check this switch first.
> 
> If not this you may have to do a call, bringing a Mate with you. (I don't 
> know if a modern Mate3 will work with the non-R VFX, but an OB tech can 
> likely tell you, if you can reach one.)
> 
> Good luck diagnosing at a distance - I hope that it's just the switch.
> 
> Allan
> 
> On 12/16/2017 7:04 PM, Jerry Shafer wrote:
>> Ron
>> A 5 k 120/240 genny pushing a 24 volt 3500 watt sounds way over kill and
>> only pushing one leg only will result in issues, have not seen them with
>> hondas but have with others. No mate means no programming so it might be
>> over throttling the little inverter. You did not say anything about the
>> batteries so we cant do the math but with the miss match it is not
>> surprising that there are issues. Is the a PS-1 type panel or anything
>> besides the inverter. maybe its me but I don't see parts required to make
>> this a safe system. the Gen set issues also fit if there was no proper
>> programming done. these can be fun to get all fixed up right and doing what
>> they are designed to do.
>> Jerry
>> 255 *24 = 6120 / 2 = 3060 / (5000/2) => a 20 amp 120 vac is 2400 with this
>> as an example with not much to go on, with the battery bit IF the batteries
>> were dead they would be charged in just over an hr. and NO l did not take
>> any losses into account but this was with D-8 DCFLA not sealed AGM's
>> 
>> On Sat, Aug 12, 2017 at 2:32 PM, Ron Young <[email protected]>
>> wrote:
>>> Have a client where I recently installed an Outback VFX3524 inverter in
>>> June. He’s using a Honda generator and has recently started having issues.
>>> He has been complaining that the inverter seems to be running hot but I
>>> believe this is because he doesn’t have good ventilation around it. He is
>>> probably also running high on the loads. He doesn’t have a Mate so can’t
>>> identify the error. He is in a remote location and I am currently unable to
>>> travel due to fire restrictions in my area (major BC wildfires).
>>> 
>>> Here is his recent email:
>>> -Seems the inverter is recognizing the power in as an issue, and throwing
>>> an error.
>>> -My existing 5000 Honda generator has been online with the unit since you
>>> installed it.
>>> -The last few days, when there is very little load, or the unit goes to
>>> float, the generator goes into a high rpm.
>>> -My existing 5000 Honda crapped out on me this morning, and holds a low
>>> rpm, not putting out much power.  Will run a tool, but still won’t hold a
>>> higher rpm.
>>> -I borrowed an identical 5000 Honda generator, and it seemed to be doing
>>> fine for about 1.5 hours.
>>> -Now it’s doing the same thing as the other generator.  The inverter
>>> system throws an error, the generator is taken offline, and the generator
>>> rpm go up.
>>> -If I manually manipulate the throttle not he generator lower, then the
>>> inverter re-engages.
>>> 
>>> What the heck could this be?  I don’t want to fry the borrowed generator,
>>> but we can’t systematically bypass the inverter, and the house requires the
>>> power.
>>> 
>>> Ron Young
>>> earthRight - Solareagle
> 
> *Allan Sindelar*
> [email protected] <mailto:[email protected]> 
> <mailto:[email protected] <mailto:[email protected]>>
> NABCEP Certified PV Installation Professional
> New Mexico EE98J Journeyman Electrician
> Founder (Retired), Positive Energy, Inc.
> *505 780-2738 cell*
> 
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