When he mentioned the new mate3 he was probably referring to the MATE3s
which I think is just different firmware with additional features.  I have
used it on the older FX series. When I first used it, I didn't realize that
the firmware was different until I was looking to see if the mate3 had a
firmware upgrade.

John

On Sun, Dec 17, 2017 at 2:46 PM, jay <[email protected]> wrote:

> A mate 3 will work with any OB model.
> I’ve got one on my 14 year old vfx
> jay
>
>
> > On Dec 17, 2017, at 11:44 AM, Sindelar Solar <[email protected]>
> wrote:
> >
> > Ron,
> >
> > I agree with Jerry here, and will add a bit more. I'll venture that
> neither generator is being seriously hurt, but neither is what's happening
> good for them.
> >
> > This is a case where more specific info is needed to diagnose the
> problem remotely. VFX or VFXR? Which specific Honda generator? What is the
> site elevation for deration (looks like you're in BC, so maybe 2,000')?
> >
> > This points out the importance of including a Mate in such a remote
> location, as that's your only diagnostic tool when something goes amiss. In
> that region with its short cloudy days the loss of generator charging in
> winter could be dangerous or worse.
> >
> > I'm gonna guess that he has the Honda EM 5000is generator. I haven't
> seen or worked with that model, but I'm familiar with the older 3000is.
> These are inverter-based generators. The 3000 was a fair choice with the
> early Outback FX and VFX series, because the 120V output matched the input
> of the Outback. (The primary issue was overly-fast overload response,
> faster than the FX could control its surge input while charging batteries.
> The gennie would sometimes pop its output breaker if a pump or fridge came
> on; if the owner didn't hear the engine speed drop it could run for hours
> without doing anything.) The 5000 is 120/240, with a user-accessible
> *"120/240V Selector Switch: *Choose between using both 120 and 240 Volts,
> or 120 Volts only. This allows for the total generator output to be
> available through any of the 120 volt outlets, limited only by the capacity
> of the individual outlet."
> >
> > My guess is the customer has accidentally set the switch on 120/240, so
> only one leg is feeding the FX. The FX is set to take the full 120V output,
> so is overloading the 1/2-output leg. The inverter can't hold acceptable
> voltage and unlatches, then repeats its input sequence. When the load drops
> out the gennie drops to idle. Have him check this switch first.
> >
> > If not this you may have to do a call, bringing a Mate with you. (I
> don't know if a modern Mate3 will work with the non-R VFX, but an OB tech
> can likely tell you, if you can reach one.)
> >
> > Good luck diagnosing at a distance - I hope that it's just the switch.
> >
> > Allan
> >
> > On 12/16/2017 7:04 PM, Jerry Shafer wrote:
> >> Ron
> >> A 5 k 120/240 genny pushing a 24 volt 3500 watt sounds way over kill and
> >> only pushing one leg only will result in issues, have not seen them with
> >> hondas but have with others. No mate means no programming so it might be
> >> over throttling the little inverter. You did not say anything about the
> >> batteries so we cant do the math but with the miss match it is not
> >> surprising that there are issues. Is the a PS-1 type panel or anything
> >> besides the inverter. maybe its me but I don't see parts required to
> make
> >> this a safe system. the Gen set issues also fit if there was no proper
> >> programming done. these can be fun to get all fixed up right and doing
> what
> >> they are designed to do.
> >> Jerry
> >> 255 *24 = 6120 / 2 = 3060 / (5000/2) => a 20 amp 120 vac is 2400 with
> this
> >> as an example with not much to go on, with the battery bit IF the
> batteries
> >> were dead they would be charged in just over an hr. and NO l did not
> take
> >> any losses into account but this was with D-8 DCFLA not sealed AGM's
> >>
> >> On Sat, Aug 12, 2017 at 2:32 PM, Ron Young <[email protected]>
> >> wrote:
> >>> Have a client where I recently installed an Outback VFX3524 inverter in
> >>> June. He’s using a Honda generator and has recently started having
> issues.
> >>> He has been complaining that the inverter seems to be running hot but I
> >>> believe this is because he doesn’t have good ventilation around it. He
> is
> >>> probably also running high on the loads. He doesn’t have a Mate so
> can’t
> >>> identify the error. He is in a remote location and I am currently
> unable to
> >>> travel due to fire restrictions in my area (major BC wildfires).
> >>>
> >>> Here is his recent email:
> >>> -Seems the inverter is recognizing the power in as an issue, and
> throwing
> >>> an error.
> >>> -My existing 5000 Honda generator has been online with the unit since
> you
> >>> installed it.
> >>> -The last few days, when there is very little load, or the unit goes to
> >>> float, the generator goes into a high rpm.
> >>> -My existing 5000 Honda crapped out on me this morning, and holds a low
> >>> rpm, not putting out much power.  Will run a tool, but still won’t
> hold a
> >>> higher rpm.
> >>> -I borrowed an identical 5000 Honda generator, and it seemed to be
> doing
> >>> fine for about 1.5 hours.
> >>> -Now it’s doing the same thing as the other generator.  The inverter
> >>> system throws an error, the generator is taken offline, and the
> generator
> >>> rpm go up.
> >>> -If I manually manipulate the throttle not he generator lower, then the
> >>> inverter re-engages.
> >>>
> >>> What the heck could this be?  I don’t want to fry the borrowed
> generator,
> >>> but we can’t systematically bypass the inverter, and the house
> requires the
> >>> power.
> >>>
> >>> Ron Young
> >>> earthRight - Solareagle
> >
> > *Allan Sindelar*
> > [email protected] <mailto:[email protected]> <mailto:
> [email protected] <mailto:[email protected]>>
> > NABCEP Certified PV Installation Professional
> > New Mexico EE98J Journeyman Electrician
> > Founder (Retired), Positive Energy, Inc.
> > *505 780-2738 cell*
> >
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