Ray, I'm a Generac dealer. Why are you having support problems? Generac has a large dealer network, if the unit is under warranty you should have no problem getting it fixed. Did you buy through a dealer and have them install it? Why are the services expensive?
What failures are you seeing? There is a hole in the market for products in this application. Virtually no-one makes an affordable ~10KW diesel enclosed 2 wire start 1,800 rpm reliable diesel generator. I once ordered, on spec, a 9KW Perkins engine liquid cooled enclosed diesel from a factory in China I deal with. I sold it to a customer that ran it 18 hours a day on 100% load, to power his restaurant refrigeration outside service hours. It lasted him years, it must have thousands of hours on it. I think the big problem in the US is getting permits for diesel generators. On Thu, Feb 27, 2020 at 6:25 PM Ray <[email protected]> wrote: > I know we have covered this before, but I just continue to be > disappointed with the Generac Ecogen. Very high failure rate, and > support is poor. Service requires expensive on site service. Also the > no load AC draw and programming setup is just not off grid ready at > all. I'm still not seeing any other great choices, though. Here's some > other possibilities: > > 1) Quality portable, like the Honda EU 7000i or Northstar with Honda > motor. Not the best choice especially for autostart, no propane, but at > least they can take it in to the shop if it goes down. > > 2) Kubota (or MQ) diesel. expensive, and possible cold weather start > issues? > > 3) 20+ kW water cooled, 1800 rpm propane model. Overkill, expensive, > but probably will last a really long time. > > 4) Similar Home standby unit, but Kohler brand. Kohler used to be > great, but now a days I'm not so sure. > > I just can't keep recommending a generator I know has been giving other > customers trouble. Any new ideas on this age old problem? > > -- > Ray Walters > Remote Solar > 303 505-8760 > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > -- Chris Mason Solar systems designer Generac Generators Industrial technician Comet Systems Ltd DBA Comet Solar Anguilla Cell 264.235.5670 WhatsApp 264.235.5670 Skype: netconcepts www.cometsolar.com <http://www.cometenergysystems.com/>
_______________________________________________ List sponsored by Redwood Alliance List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/[email protected]/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
