William, Generac has a structure where box stores like HD and Lowes sell the residential generators and arrange local certified dealers to perform the installation, warranty and service work. The dealers are not real fond of it but Generac can't get to be the largest brand relying on dealers for sales. Generac is pretty good on compensating dealers for warranty work so there are a number of dealers that make their living on installation, servicing and warranty work.
On Thu, Feb 27, 2020 at 10:20 PM William Miller <[email protected]> wrote: > Ray, Wrenches: > > My experience with Generac is similar to yours. Coincidentally, I just > received an invite from our local Greentech to attend a Generac training. > Apparently Greentech thinks they should sell generators. This sounds like > a > bad fit for a supply house. > > When I politely declined the invitation, I mentioned that with any big > ticket item, especially one with moving parts, I like to create a > relationship with whoever will be servicing that item. This starts with > buying the unit from a reputable local shop. If you subscribe to this > theory, the brand of generator you choose should have someone to service > it > within reasonable range. This may narrow your choices. > > William > > PS: The smallest generator I have purchased lately is a 12kw vertical > crankshaft Kohler. It gets minimum hours but seems to run OK. > > W > > Miller Solar > 17395 Oak Road, Atascadero, CA 93422 > 805-438-5600 > www.millersolar.com > CA Lic. 773985 > > -----Original Message----- > From: RE-wrenches [mailto:[email protected]] On > Behalf Of Ray > Sent: Thursday, February 27, 2020 2:26 PM > To: RE-wrenches > Subject: [RE-wrenches] Offgrid Generators? > > I know we have covered this before, but I just continue to be > disappointed with the Generac Ecogen. Very high failure rate, and > support is poor. Service requires expensive on site service. Also the > no load AC draw and programming setup is just not off grid ready at > all. I'm still not seeing any other great choices, though. Here's some > other possibilities: > > 1) Quality portable, like the Honda EU 7000i or Northstar with Honda > motor. Not the best choice especially for autostart, no propane, but at > least they can take it in to the shop if it goes down. > > 2) Kubota (or MQ) diesel. expensive, and possible cold weather start > issues? > > 3) 20+ kW water cooled, 1800 rpm propane model. Overkill, expensive, > but probably will last a really long time. > > 4) Similar Home standby unit, but Kohler brand. Kohler used to be > great, but now a days I'm not so sure. > > I just can't keep recommending a generator I know has been giving other > customers trouble. Any new ideas on this age old problem? > > -- > Ray Walters > Remote Solar > 303 505-8760 > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > -- Chris Mason Solar systems designer Generac Generators Industrial technician Comet Systems Ltd DBA Comet Solar Anguilla Cell 264.235.5670 WhatsApp 264.235.5670 Skype: netconcepts www.cometsolar.com <http://www.cometenergysystems.com/>
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