On Jul 21, 2006 9:38 PM, Thom McGrath wrote: > RS needs new features to keep the marketing > department happy, and marketing needs them to help keep the > company making money.
I understand they have to release new features - that's part of their business. But I think their MAIN target must be to get their *current* customers happy! It's better for a company to retain their current customers satisfied than trying to get new customers that will eventually become unsatisfied once they start getting the same problems we now have (old bugs not getting fixed). Carlos _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives of this list here: <http://support.realsoftware.com/listarchives/lists.html>
