I agree, it's not spectacular. We've been working mostly by creating new tickets via email @ [email protected]. It supports ticket updates and attachments as well.
Christian [email protected] Oshyn - OpenText Web Content Management Experts - www.oshyn.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Andy Rubio Sent: Tuesday, May 19, 2009 6:40 AM To: Christian Burne Subject: [reddot] Open Text ticketing system Am I the only one who has trouble with this? Posting tickets is hard because it locks up my browser - Task Manager is going loopy when it's trying to do things. I can't post new issues to it, can't see old ones (apparently a bug means that any issue with a < or a > will break it - which is ok if there aren't any probs with XML or HTML...). Andy --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
