If you submit your bug in less than 2 minutes from the time you start a new one - it often works.
Don't know why that's an issue - but when I write out my bug in a Text file outside the system, create a new bug and paste in the contents - it works every time for me. .dave 2009/6/4 El Pollo Loco <[email protected]>: > > I doubt there will be a tool to submit bugs from the server manager. > You describle this like its similar to the Windows thing that I always > click "Don't Send" > > I think a tool that allows for zipping and then emailing logfiles, > configuration files, server info, etc... would be much more > valuable.... > > On May 19, 8:37 pm, markus giesen <[email protected]> wrote: >> Sending emails works fine for us too.. >> There are (solid) rumors about a new tool to submit Web >> SolutionsServerManagerbugsdirectly from within the project. >> We are investigating ;) >> >> On May 20, 3:03 am, William Shen <[email protected]> wrote: >> >> > I hate that system with so manybugs. It's too hard to use. I think >> > we'd better create tickets for itself. >> >> > 2009/5/20, Christian Burne <[email protected]>: >> >> > > I agree, it's not spectacular. We've been working mostly by creating new >> > > tickets via email @ [email protected]. It supports ticket updates and >> > > attachments as well. >> >> > > Christian >> > > [email protected] >> > > Oshyn - OpenText Web Content Management Experts -www.oshyn.com >> >> > > -----Original Message----- >> > > From: [email protected] [mailto:[email protected]] On Behalf Of Andy Rubio >> > > Sent: Tuesday, May 19, 2009 6:40 AM >> > > To: Christian Burne >> > > Subject: [reddot] Open Text ticketing system >> >> > > Am I the only one who has trouble with this? Posting tickets is hard >> > > because >> > > it locks up my browser - TaskManageris going loopy when it's trying to do >> > > things. I can't post new issues to it, can't see old ones (apparently a >> > > bug >> > > means that any issue with a < or a > will break it - which is ok if there >> > > aren't any probs with XML or HTML...). >> >> > > Andy >> >> > -- >> > 从我的移动设备发送 >> >> > Best Regards >> > William Shen > > > -- i. dave bellous d. [email protected] --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
