I doubt there will be a tool to submit bugs from the server manager.
You describle this like its similar to the Windows thing that I always
click "Don't Send"

I think a tool that allows for zipping and then emailing logfiles,
configuration files, server info, etc... would be much more
valuable....

On May 19, 8:37 pm, markus giesen <[email protected]> wrote:
> Sending emails works fine for us too..
> There are (solid) rumors about a new tool to submit Web 
> SolutionsServerManagerbugsdirectly from within the project.
> We are investigating ;)
>
> On May 20, 3:03 am, William Shen <[email protected]> wrote:
>
> > I hate that system with  so manybugs. It's too hard to use. I think
> > we'd better create tickets for itself.
>
> > 2009/5/20, Christian Burne <[email protected]>:
>
> > > I agree, it's not spectacular.  We've been working mostly by creating new
> > > tickets via email @ [email protected].  It supports ticket updates and
> > > attachments as well.
>
> > > Christian
> > > [email protected]
> > > Oshyn - OpenText Web Content Management Experts -www.oshyn.com
>
> > > -----Original Message-----
> > > From: [email protected] [mailto:[email protected]] On Behalf Of Andy Rubio
> > > Sent: Tuesday, May 19, 2009 6:40 AM
> > > To: Christian Burne
> > > Subject: [reddot] Open Text ticketing system
>
> > > Am I the only one who has trouble with this? Posting tickets is hard 
> > > because
> > > it locks up my browser - TaskManageris going loopy when it's trying to do
> > > things. I can't post new issues to it, can't see old ones (apparently a 
> > > bug
> > > means that any issue with a < or a > will break it - which is ok if there
> > > aren't any probs with XML or HTML...).
>
> > > Andy
>
> > --
> > 从我的移动设备发送
>
> > Best Regards
> > William Shen
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