Hello all,

Here's a little background on how the Retrospect client deals with network
connectivity, so we can better understands why this is happening and how it
might be addressed.

The Retrospect client does in fact initiate a check of the network once an
hour. It sends a request to Open Transport; if this is configured to use a
dial-up connection, a dial-up will be initiated at that time. As mentioned,
OT doesn't communicate the protocol to the client.

I've logged the suggestion for a checkbox on the client that forgoes network
checks if a connection isn't already established, and perhaps this can be
added in a future client software release. In the meantime, a few

1. Go to the Remote Access Control Panel -> Options -> Protocol -> PPP and
ensure that "Connect automatically when launching TCP/IP applications" is

2. The Location Manager script can be used to disable/enable the Retrospect
Client when Location Manager changes the TCP/IP settings to Ethernet. As
mentioned, this does require a reboot so the the Retrospect Client can
unload itself from the system.


Irena Solomon
Technical Support Specialist
Dantz Development Corporation

> From: Dean Brissinger <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Tue, 26 Sep 2000 09:53:48 -0600
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: Re: Hourly Network Checks Revisited...
> At 10:12 PM +1100 09/25/00, John F. Lambert wrote:
>>> Ken Gillett wrote:
>>>> But I still maintain that NO software should cause unrequested
>>>> dialups, I'm sorry if you don't agree. I don't accept that it is
>>>> beyond the realms of possibility to only perform such checks if it
>>>> doesn't cause a dialup.
>>> Peter S., the IPNR author, gets this type of bashing on his list all the
>>> time. His answer, and I assume it's true, is that a program can't tell
>>> if it's on a dial up connection. The OT code hides this from you. This
>>> causes a lot of support headaches for him as many of the problems are in
>>> the dialing, and he has no control over when and how that's happening.
>> Dantz needs the same check box on it's client software
> I'm under the impression that the client software does not
> attempt to communicate with the network unless polled by the server.
> All connections are initiated with a broadcast from a Retrospect
> Backup Server (or script).
> I have 2 G3 notebooks.  Both have Retrospect installed and
> have identical OSs (9.0.4).  One of them has this problem while the
> other does not.  The problem appeared when the laptop's user took it
> to a foreign network and they changed something in the configuration.
> I've been attempting to locate what changed.  I suspect the laptop is
> attempting to use NTP from the date and time control panel (however,
> this does not cause the dial-up effect on dial-up only machines).
> I have noticed that the date and time CP on a dial-up only
> computer will attempt to connect to an NTP server the very moment you
> dial.  If the connection fails (poor line quality or busy signals...)
> the system reports a time-server error.  I suspect that while on a
> network and using the Location Manager to switch from Network to
> Dial-Up (without rebooting) the date and time control panel continues
> to check the time server.  I haven't verified this behavior, it's
> just suspicious.  I recall this being talked about on this thread
> earlier, but never read about any resolution.
> -- 
> . . . . . . . . ooo . . . . ooo . . . . . . . . .
> .                                               .
> .    Dean Brissinger - Systems Administrator    .
> .   Direct: 303-583-0278   Main: 303-444-0094   .
> .   Fax: 303-444-0470  http://www.vexcel.com/   .
> .                                               .
> . . . . . . . oOOo . . A . . oOOo . . . . . . . .
> 0 0
> '````
> --
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