Hi Chris, The IE thing is weird, because I don't think anything should have changed as far as text entry goes in a while... Which IE?
For Firefox, is there anything in the JavaScript console? Installing Firebug (you may need an older one for FF3.6) would give you a lot more useful information. Christian -- Christian Hammond - chip...@chipx86.com Review Board - http://www.reviewboard.org VMware, Inc. - http://www.vmware.com On Thu, Sep 27, 2012 at 1:57 PM, Chris Clark <chris.cl...@actian.com> wrote: > We upgraded a few weeks ago to 1.6.11 and we've hit a few minor problems. > > For IE users when they edit the description the newlines disappear and > they get one massive line of text. Some times this occurs when viewing the > description too and not editing. The IE compatibility mode usually helps > with the display issue but not editing. I'm promoting Chrome and FF (15) > internally to avoid both issues :-) > > I've had a few people with older FF version (3.6) where they can't > edit/publish/discard reviews they started (e.g. comments on other peoples > or their own review). Using FF 15 or Chrome has worked in most cases. I > just now had a user tell me the are using FF 15.0.1 and they've had issues > hitting the Publish button too. > > We've hit http://code.google.com/p/reviewboard/issues/detail?id=2728 too > but I think I have a fix for that (without migrating to 1.7 beta) > > What kind of information can I get to help diagnose what is going on? For > the FF 3.6 case I have a dump of what the web browser showed (which showed > no www errors), see end of message for that. I've seen the IE newline issue > (over someones shoulder) so I think I can probably get more information > about that one. > > Thanks! > > ------- > > FF 3.6 error: > > Error Code: 200 > > Error Text: OK > > Request URL: > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/draft/ > > Request Data: (none) > > Response Data: > > There may be useful error details below. The following error page may be > useful to your system administrator or when reporting a bug. To save the > page, right-click the error below and choose "Save Page As," if available, > or "View Source" and save the result as a .html file. > > Warning: Be sure to remove any sensitive material that may exist in the > error page before reporting a bug! > > ok 0 > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/diff-comments/GET > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/file-attachment-comments/GET > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/GET > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/PUT > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/screenshot-comments/GET > http://MYREVIEWBOARDSERVERADDR/api/users/Gosia/ GET > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/replies/GET > http://MYREVIEWBOARDSERVERADDR/api/review-requests/16046/reviews/33072/DELETE > 2012-09-24 06:18:30 33072 0 > > -- > Want to help the Review Board project? Donate today at > http://www.reviewboard.org/donate/ > Happy user? Let us know at http://www.reviewboard.org/users/ > -~----------~----~----~----~------~----~------~--~--- > To unsubscribe from this group, send email to > reviewboard+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/reviewboard?hl=en -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~----------~----~----~----~------~----~------~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
