I've emailed you the detailed error 500 page generated. On Friday, May 23, 2014 2:21:03 PM UTC-5, Sara Rayburn wrote: > > oops. here's the httpd -V output, I'll try the debug configuration next. > > serayburn@reviewboard> httpd -V > Server version: Apache/2.2.15 (Unix) > Server built: Apr 3 2014 23:56:16 > Server's Module Magic Number: 20051115:25 > Server loaded: APR 1.3.9, APR-Util 1.3.9 > Compiled using: APR 1.3.9, APR-Util 1.3.9 > Architecture: 64-bit > Server MPM: Prefork > threaded: no > forked: yes (variable process count) > Server compiled with.... > -D APACHE_MPM_DIR="server/mpm/prefork" > -D APR_HAS_SENDFILE > -D APR_HAS_MMAP > -D APR_HAVE_IPV6 (IPv4-mapped addresses enabled) > -D APR_USE_SYSVSEM_SERIALIZE > -D APR_USE_PTHREAD_SERIALIZE > -D SINGLE_LISTEN_UNSERIALIZED_ACCEPT > -D APR_HAS_OTHER_CHILD > -D AP_HAVE_RELIABLE_PIPED_LOGS > -D DYNAMIC_MODULE_LIMIT=128 > -D HTTPD_ROOT="/etc/httpd" > -D SUEXEC_BIN="/usr/sbin/suexec" > -D DEFAULT_PIDLOG="run/httpd.pid" > -D DEFAULT_SCOREBOARD="logs/apache_runtime_status" > -D DEFAULT_LOCKFILE="logs/accept.lock" > -D DEFAULT_ERRORLOG="logs/error_log" > -D AP_TYPES_CONFIG_FILE="conf/mime.types" > -D SERVER_CONFIG_FILE="conf/httpd.conf" > > > On Friday, May 23, 2014 2:18:59 PM UTC-5, Christian Hammond wrote: >> >> Hi Sara, >> >> I'll need the full information from httpd -V. Several pieces in there are >> useful, though the most crucial to see are the "Server MPM" and the few >> lines below that. >> >> The database should remain unaffected if you upgrade the package. I >> wouldn't expect a problem there. However, mixing RPMs and the >> easy_install'd version could result in conflicting packages installed. >> >> Something to try temporarily is to set the following in your >> $sitedir/conf/settings_local.py: >> >> DEBUG = True >> >> Then reload Apache and try to reproduce. When it fails, you should >> hopefully see a full error page with a lot of details. Save the HTML for >> that and e-mail it to me (privately). >> >> If you see a generic 500 without any extra debug information, then the >> problem is below the Review Board layer, but I suspect there will be >> something useful in there. >> >> Christian >> >> -- >> Christian Hammond - [email protected] >> Review Board - http://www.reviewboard.org >> Beanbag, Inc. - http://www.beanbaginc.com >> >> >> On Fri, May 23, 2014 at 12:13 PM, Sara Rayburn <[email protected]>wrote: >> >>> There are no other services. This is running on a VM dedicated solely to >>> hosting reviewboard. I disabled mod_python and I am having the same >>> problem. I was using mod_wsgi both before and after, although mod_python >>> was not disabled. >>> >>> serayburn@reviewboard> httpd -v >>> Server version: Apache/2.2.15 (Unix) >>> Server built: Apr 3 2014 23:56:16 >>> >>> I installed reviewboard quite a while ago via easy_install. I see that >>> there is a package available for el6 now. Do you think it is worthwhile to >>> try that instead? If I do, how do I maintain my database? When I query the >>> package installer, there are quite a few packages requiring update if I go >>> that route, so maybe there's something I'm missing. >>> >>> -- >>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ >>> --- >>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ >>> --- >>> Happy user? Let us know at http://www.reviewboard.org/users/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "reviewboard" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >>
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