I've emailed you the detailed error 500 page generated.

On Friday, May 23, 2014 2:21:03 PM UTC-5, Sara Rayburn wrote:
>
> oops. here's the httpd -V output, I'll try the debug configuration next.
>
> serayburn@reviewboard> httpd -V
> Server version: Apache/2.2.15 (Unix)
> Server built:   Apr  3 2014 23:56:16
> Server's Module Magic Number: 20051115:25
> Server loaded:  APR 1.3.9, APR-Util 1.3.9
> Compiled using: APR 1.3.9, APR-Util 1.3.9
> Architecture:   64-bit
> Server MPM:     Prefork
>   threaded:     no
>     forked:     yes (variable process count)
> Server compiled with....
>  -D APACHE_MPM_DIR="server/mpm/prefork"
>  -D APR_HAS_SENDFILE
>  -D APR_HAS_MMAP
>  -D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
>  -D APR_USE_SYSVSEM_SERIALIZE
>  -D APR_USE_PTHREAD_SERIALIZE
>  -D SINGLE_LISTEN_UNSERIALIZED_ACCEPT
>  -D APR_HAS_OTHER_CHILD
>  -D AP_HAVE_RELIABLE_PIPED_LOGS
>  -D DYNAMIC_MODULE_LIMIT=128
>  -D HTTPD_ROOT="/etc/httpd"
>  -D SUEXEC_BIN="/usr/sbin/suexec"
>  -D DEFAULT_PIDLOG="run/httpd.pid"
>  -D DEFAULT_SCOREBOARD="logs/apache_runtime_status"
>  -D DEFAULT_LOCKFILE="logs/accept.lock"
>  -D DEFAULT_ERRORLOG="logs/error_log"
>  -D AP_TYPES_CONFIG_FILE="conf/mime.types"
>  -D SERVER_CONFIG_FILE="conf/httpd.conf"
>
>
> On Friday, May 23, 2014 2:18:59 PM UTC-5, Christian Hammond wrote:
>>
>> Hi Sara,
>>
>> I'll need the full information from httpd -V. Several pieces in there are 
>> useful, though the most crucial to see are the "Server MPM" and the few 
>> lines below that.
>>
>> The database should remain unaffected if you upgrade the package. I 
>> wouldn't expect a problem there. However, mixing RPMs and the 
>> easy_install'd version could result in conflicting packages installed.
>>
>> Something to try temporarily is to set the following in your 
>> $sitedir/conf/settings_local.py:
>>
>>     DEBUG = True
>>
>> Then reload Apache and try to reproduce. When it fails, you should 
>> hopefully see a full error page with a lot of details. Save the HTML for 
>> that and e-mail it to me (privately).
>>
>> If you see a generic 500 without any extra debug information, then the 
>> problem is below the Review Board layer, but I suspect there will be 
>> something useful in there.
>>
>> Christian
>>
>> -- 
>> Christian Hammond - chi...@chipx86.com
>> Review Board - http://www.reviewboard.org
>> Beanbag, Inc. - http://www.beanbaginc.com
>>
>>
>> On Fri, May 23, 2014 at 12:13 PM, Sara Rayburn <sarar...@gmail.com>wrote:
>>
>>> There are no other services. This is running on a VM dedicated solely to 
>>> hosting reviewboard. I disabled mod_python and I am having the same 
>>> problem. I was using mod_wsgi both before and after, although mod_python 
>>> was not disabled.
>>>
>>> serayburn@reviewboard> httpd -v
>>> Server version: Apache/2.2.15 (Unix)
>>> Server built:   Apr  3 2014 23:56:16
>>>
>>> I installed reviewboard quite a while ago via easy_install. I see that 
>>> there is a package available for el6 now. Do you think it is worthwhile to 
>>> try that instead? If I do, how do I maintain my database? When I query the 
>>> package installer, there are quite a few packages requiring update if I go 
>>> that route, so maybe there's something I'm missing.
>>>  
>>> -- 
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>>
>>

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