Sara, Can you look in the server log and see if there are any tracebacks in there?
-David On Wed, Sep 10, 2014 at 5:50 AM, Sara Rayburn <[email protected]> wrote: > > Christian, > > Yes, that was the output from the network tab for the failing new review > request, and the tab was open the whole time. When I create new review > request for that repository with one of the diffs that works, I get these > requests (I may not have caught them all... not familiar with web > debugging): > GET http://reviewboard.cctechnol.com/r/4078/ [HTTP/1.1 200 OK 197ms] > GET http://reviewboard.cctechnol.com/jsi18n/ [HTTP/1.1 200 OK 68ms] > GET http://reviewboard.cctechnol.com/api/review-requests/4078/ [HTTP/1.1 > 200 OK 109ms] > GET > http://reviewboard.cctechnol.com/static/rb/css/common.min.e6e71be831db.css > [HTTP/1.1 200 OK 12ms] > GET > http://reviewboard.cctechnol.com/static/rb/css/reviews.min.f35ccb97b383.css > > We were finally able to narrow down which were the offending characters. > The developer had copied some documentation from a pdf document, and it had > some non-ascii quote marks in it. He corrected the files with the following > perl: > perl -pi -e 's/[[:^ascii:]]//g' filename > > Hope that helps. > > Sara > > On Tuesday, September 9, 2014 4:33:06 PM UTC-5, Christian Hammond wrote: >> >> Hi Sara, >> >> Strange.. Is that output from the Network tab? Was that tab open when >> initially making the request? >> >> Christian >> >> -- >> Christian Hammond - [email protected] >> Review Board - https://www.reviewboard.org >> Beanbag, Inc. - https://www.beanbaginc.com >> >> >> On September 9, 2014 at 2:30:26 PM, Sara Rayburn ([email protected]) >> wrote: >> > Hi Christian, >> > >> > Well, as it happens, the error only occurs while using Firefox (v. 30). >> The >> > user having troubles was relieved to find Chrome as a temporary >> workaround. >> > I was able to unminify the code, but it didn't point me to a specific >> line. >> > Maybe a firefox thing? I looked for a 500 error, but I don't really >> even >> > see a relevant looking request. Here is the log in question, but >> there's >> > not much to it. Clicking on the type error gets the big nasty block >> from >> > before. >> > >> > GET http://www.gravatar.com/avatar/e3a6e9470514467a04cbc94da028458e >> > [HTTP/1.1 304 Not Modified 796ms] >> > GET >> > http://reviewboard.cctechnol.com/static/rb/images/icons. >> 2eed2f830119.png >> > [HTTP/1.1 304 Not Modified 6ms] >> > GET >> > http://reviewboard.cctechnol.com/static/rb/images/logo@2x. >> 4e25cc3cacef.png >> > [HTTP/1.1 304 Not Modified 6ms] >> > Use of getPreventDefault() is deprecated. Use defaultPrevented instead. >> > jquery-1.8.2.min.cfa9051cc0b0.js:2 >> > GET >> > http://reviewboard.cctechnol.com/static/rb/images/spinner. >> 73e57937304d.gif >> > [HTTP/1.1 304 Not Modified 5ms] >> > The non-standard sendAsBinary method is deprecated and will soon be >> > removed. Use the standard send(Blob data) method instead. >> > jquery-1.8.2.min.cfa9051cc0b0.js:2 >> > TypeError: rsp is null >> > >> > On Tuesday, September 9, 2014 4:09:29 PM UTC-5, Christian Hammond >> wrote: >> > > >> > > Hi Sara, >> > > >> > > We minify our files by default, making the context less than useful. >> If >> > > you’re using Chrome, you should be able to click the error, see that >> big >> > > minified file, and then click the little “{}” at the bottom of the >> window. >> > > That will un-minify it, updating the error in the console to point to >> the >> > > actual line where things failed. If you could then paste that line >> (and the >> > > lines surrounding it), that will help narrow things down. >> > > >> > > We are getting ready for Review Board 2.0.7, which will display more >> > > useful errors in the New Review Request page when things go wrong. >> > > Hopefully it will help with this case as well. >> > > >> > > It would also be helpful to see the request/response payloads invoked >> by >> > > that page, in order to see where things went wrong. I’d expect one of >> the >> > > responses will be a HTTP 500. >> > > >> > > Christian >> > > >> > > -- >> > > Christian Hammond - [email protected] >> > > Review Board - https://www.reviewboard.org >> > > Beanbag, Inc. - https://www.beanbaginc.com >> > > >> > > >> > >> > -- >> > Get the Review Board Power Pack at http://www.reviewboard.org/ >> powerpack/ >> > --- >> > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ >> > --- >> > Happy user? Let us know at http://www.reviewboard.org/users/ >> > --- >> > You received this message because you are subscribed to the Google >> Groups "reviewboard" >> > group. >> > To unsubscribe from this group and stop receiving emails from it, send >> an email to [email protected]. >> > For more options, visit https://groups.google.com/d/optout. >> > >> >> -- > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > --- > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > --- > Happy user? 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