Kenn,
The following code might do what you need - it's taken from a similar
scrip we use.
Steve
my $trans = $self->TransactionObj;
if ($trans->Type eq 'CustomField') {
my $cf = new RT::CustomField($RT::SystemUser);
$cf->LoadByName(Queue => $self->TicketObj->QueueObj->id,
Name => "Approval-Status");
return 0 unless $cf->id;
if ($trans->Field == $cf->id && $trans->NewValue
&& $trans->NewValue eq "Reviewing Request" ) {
return 1;
}
}
return 0;
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