Gene LeDuc wrote:
> Hi Gary,
>
> So what you want is for the owner of the ticket to be notified of _all_
> transactions where the owner is not the creator of the transaction?
>
> A scrip condition like this might do it:
> { my $Transaction = $self->TransactionObj;
> my $Creator = $Transaction->CreatorObj->Id;
> my $Ticket = $self->TicketObj;
> my $Owner = $Ticket->Owner;
> return $Creator != $Owner && $Owner > 12;
> }
>
> The "$Owner > 12" condition prevents the scrip from firing if the ticket
> owner is Nobody, SystemUser, or RT's Root (at least on my 3.6.3 system).
Awesome, thanks! (root is 12 on my 3.6.4 also.) I notice there's no mention
of CreatorObj in the RT::Transaction section of the POD... maybe because it
inherits from RT::Record I guess. Much to learn.
--
Gary
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