Hello list, Is there a way to show a link for every ticket that has ever been created for a given user? What I am looking to do is add a history of all tickets to the "People" section.
I have already added some things, but was not sure how I would go about adding this, or maybe there is a better way that I have not discovered yet? I was hoping for something like: Call History: Ticket # Subject Status 12345 Email Issue Resolved 13421 Connection Issue Resolved 14597 Wireless Issue Stalled The above would also be links to each ticket. Greg Evans Hood Canal Communications (360) 898-2481 ext.212 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
