Doesn't show resolved (at least) in 3.6.5, haven't tried rejected, deleted, et al.
Greg Evans Hood Canal Communications (360) 898-2481 ext.212 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gene LeDuc Sent: Tuesday, March 04, 2008 12:40 PM To: Ruslan Zakirov Cc: RT Users Subject: Re: [rt-users] history of tickets? This doesn't show resolved or rejected tickets, at least in 3.6.3. At 12:32 PM 3/4/2008, Ruslan Zakirov wrote: >If requestor is unprivileged then there is a box "More about xxxx" on >ticket's page. Have you seen it? > >On Tue, Mar 4, 2008 at 11:25 PM, Greg Evans <[EMAIL PROTECTED]> wrote: > > Hello list, > > > > Is there a way to show a link for every ticket that has ever been > > created for a given user? What I am looking to do is add a history > > of all tickets to the "People" section. > > > > I have already added some things, but was not sure how I would go > > about adding this, or maybe there is a better way that I have not > > discovered > yet? > > > > > > I was hoping for something like: > > > > Call History: > > Ticket # Subject Status > > 12345 Email Issue Resolved > > 13421 Connection Issue Resolved > > 14597 Wireless Issue Stalled > > > > The above would also be links to each ticket. > > > > Greg Evans > > Hood Canal Communications > > (360) 898-2481 ext.212 > > > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com Commercial support: > > [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > >-- >Best regards, Ruslan. >_______________________________________________ >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >Community help: http://wiki.bestpractical.com Commercial support: >[EMAIL PROTECTED] > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >Buy a copy at http://rtbook.bestpractical.com -- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com