http://wiki.bestpractical.com/view/CleanlyCustomizeRT
On Fri, Mar 7, 2008 at 2:24 AM, Gene LeDuc <[EMAIL PROTECTED]> wrote: > Hi Kevin, > > Thanks for doing the legwork on this! Does "overriding" these files work > the same as creating a local copy of a .pm file (ShowRequestor_Local) or is > there some other way to do it without modifying the original file? It > seems to me that I tried this some time ago with another file and it didn't > work. > > Thanks, > Gene > > > > At 08:54 AM 3/5/2008, Kevin Falcone wrote: > > >On Mar 5, 2008, at 11:30 AM, Greg Evans wrote: > > > > > Any ideas on how to make this behave the way that I would like it > > > to? Even > > > pointing me to a path/to/filename maybe? > > > >You can change this by overriding > >html/Ticket/Elements/ShowRequestor > > > >The FromSQL call controls the Status > > > >-kevin > > > > > > >_______________________________________________ > >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > >Community help: http://wiki.bestpractical.com > >Commercial support: [EMAIL PROTECTED] > > > > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > >Buy a copy at http://rtbook.bestpractical.com > > > -- > > Gene LeDuc, GSEC > Security Analyst > San Diego State University > > _______________________________________________ > > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
