http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;search_forum=forum_3;search_string=%22More%20about%22;search_type=AND&sb=post_time http://www.gossamer-threads.com/lists/rt/users/71732?search_string=%26quot%3BMore%20about%26quot%3B;#71732
On Wed, Mar 5, 2008 at 7:30 PM, Greg Evans <[EMAIL PROTECTED]> wrote: > Any ideas on how to make this behave the way that I would like it to? Even > pointing me to a path/to/filename maybe? > > > > Greg Evans > Hood Canal Communications > (360) 898-2481 ext.212 > > -----Original Message----- > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of Greg Evans > Sent: Tuesday, March 04, 2008 12:49 PM > To: 'Ruslan Zakirov' > Cc: 'RT Users' > Subject: Re: [rt-users] history of tickets? > > I have, but that doesn't seem to show Resolved tickets, only current tickets > that have not been resolved? I checked on a couple unprivledged requestors > that I know have multiple resolved tickets but I can't see the resolved > tickets in the "More About..." section which is what I would like to see > > > Greg Evans > Hood Canal Communications > (360) 898-2481 ext.212 > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > Of Ruslan Zakirov > Sent: Tuesday, March 04, 2008 12:32 PM > To: Greg Evans > Cc: RT Users > Subject: Re: [rt-users] history of tickets? > > If requestor is unprivileged then there is a box "More about xxxx" on > ticket's page. Have you seen it? > > On Tue, Mar 4, 2008 at 11:25 PM, Greg Evans <[EMAIL PROTECTED]> wrote: > > Hello list, > > > > Is there a way to show a link for every ticket that has ever been > > created for a given user? What I am looking to do is add a history > > of all tickets to the "People" section. > > > > I have already added some things, but was not sure how I would go > > about adding this, or maybe there is a better way that I have not > discovered yet? > > > > > > I was hoping for something like: > > > > Call History: > > Ticket # Subject Status > > 12345 Email Issue Resolved > > 13421 Connection Issue Resolved > > 14597 Wireless Issue Stalled > > > > The above would also be links to each ticket. > > > > Greg Evans > > Hood Canal Communications > > (360) 898-2481 ext.212 > > > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com Commercial support: > > [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > -- > Best regards, Ruslan. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com Commercial support: > [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
