>From an auditing/security perspective why would you ever want to edit something?
Think of it like this: You can't rewrite history *contrary to what Doc & Marty say :) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alan Cheng Sent: Tuesday, September 02, 2008 1:36 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Editing Comments or Replies Dear all, Is there a way to edit a comment or reply once it's in a ticket? I understand we can always add another comment but I am just wondering... Are there any specific reasons why we shouldn't have this "feature"? One of our RT users is asking this question and I would like to see if RT community has any suggestions. Or is there a third-party contribution for this feature? I did a quick search but no match came up. Thanks, Alan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
