On Tue, Sep 2, 2008 at 1:36 PM, Alan Cheng <[EMAIL PROTECTED]> wrote:
> Dear all, > > Is there a way to edit a comment or reply once it's in a ticket? I > understand we can always add another comment but I am just wondering... > Are there any specific reasons why we shouldn't have this "feature"? > One of our RT users is asking this question and I would like to see if > RT community has any suggestions. Or is there a third-party > contribution for this feature? I did a quick search but no match came up. > > Thanks, > > Alan Sorry, but I've gotta ask: without disturbing this list's fitness for family viewing, what found its way into your RT instance that shouldn't have? As Helmuth and Tim wrote, the audit trail should not be compromised.
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