Hi I would like to known how can I send a comment to RT (via the mailgate) when I don't have the original mail send by RT.
In other term what's the expression in subject make RT known this is the comment for ticket number X not a new ticket. Regards. -- Albert SHIH SIO batiment 15 Observatoire de Paris Meudon 5 Place Jules Janssen 92195 Meudon Cedex Heure local/Local time: Lun 17 nov 2008 15:44:40 CET _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
