I can't seem to let this go. Comparing the "Download (untitled)" data with my signature, I see that they are the same length and shape -- the same number of characters on each line. That should be a big clue as to the truncation problem, as well as the 'random' spaces in the middle of words -- they correspond to newline positions in my signature.
Why does this only happen in IE (6/7/?)? Why only when I'm creating a *new* ticket and not on reply/comment? Still investigating... Mike > -----Original Message----- > From: [email protected] [mailto:rt-users- > [email protected]] On Behalf Of Michael Finn > Sent: Wednesday, March 11, 2009 8:01 PM > To: [email protected] > Subject: Re: [rt-users] Tracking a bug with WYSIWYG editor and IE7 > > A-ha! That's a reasonable theory... I've got a signature on my > account; my other users... not so much. ;) > > FWIW, I also have the problem occur on IE6. > > As you suggested, I removed my signature from my Preferences, and the > problem went away. Now, how does this help us solve the problem? If > it were Firefox, I'd use Chris Pederick's wonderful Web Developer add- > on (http://chrispederick.com/work/web-developer/) to pick it apart... > anyone recommend a similar tool for IE7? > > Thanks, > Mike > > > -----Original Message----- > > From: Sean [mailto:[email protected]] > > Sent: Wednesday, March 11, 2009 5:54 PM > > To: Alex Young; [email protected]; Michael Finn > > Subject: Re: [rt-users] Tracking a bug with WYSIWYG editor and IE7 > > > > > > I too am seeing this problem. > > > > it only happens when: > > > > 1. the WYSIWYG editor is being used > > 2. IE7 is the browser > > 3. The user has a signature (i.e. RT automatically inserts text) > > > > Im wondering if it has to do with the signature column being TEXT vs. > > VARCHAR or something along those lines.. <snip> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
