Are there more people than michael and I that are interested in a solution to this? I can't believe that this isn't affecting more people. Maybe nobody uses signature lines? It seriously breaks messages when you have a signature and use the WYSIWYG editor, so this seems like a fairly big bug.
I have spent alot of time trying to solve this, it is over my head, is anyone out there working on solving this? Im sure michael is also very interested in a solution as well, and hopefully others are too. --- On Fri, 3/20/09, Michael Finn <[email protected]> wrote: > From: Michael Finn <[email protected]> > Subject: Re: [rt-users] Tracking a bug with WYSIWYG editor and IE7 > To: [email protected] > Date: Friday, March 20, 2009, 6:40 AM > FWIW, the problem persists in IE8... > > Mike > > > -----Original Message----- > > From: [email protected] > [mailto:rt-users- > > [email protected]] On Behalf Of Michael > Finn > > Sent: Thursday, March 12, 2009 10:58 AM > > To: [email protected] > > Subject: Re: [rt-users] Tracking a bug with WYSIWYG > editor and IE7 > > > > I can't seem to let this go. Comparing the > "Download (untitled)" data > > with my signature, I see that they are the same length > and shape -- > the > > same number of characters on each line. That should > be a big clue as > > to > > the truncation problem, as well as the > 'random' spaces in the middle > of > > words -- they correspond to newline positions in my > signature. > > > > Why does this only happen in IE (6/7/?)? Why only > when I'm creating a > > *new* ticket and not on reply/comment? > > > > Still investigating... > > Mike > > > > > -----Original Message----- > > > From: [email protected] > [mailto:rt-users- > > > [email protected]] On Behalf Of > Michael Finn > > > Sent: Wednesday, March 11, 2009 8:01 PM > > > To: [email protected] > > > Subject: Re: [rt-users] Tracking a bug with > WYSIWYG editor and IE7 > > > > > > A-ha! That's a reasonable theory... I've > got a signature on my > > > account; my other users... not so much. ;) > > > > > > FWIW, I also have the problem occur on IE6. > > > > > > As you suggested, I removed my signature from my > Preferences, and > the > > > problem went away. Now, how does this help us > solve the problem? > If > > > it were Firefox, I'd use Chris Pederick's > wonderful Web Developer > > add- > > > on (http://chrispederick.com/work/web-developer/) > to pick it > apart... > > > anyone recommend a similar tool for IE7? > > > > > > Thanks, > > > Mike > > > > > > > -----Original Message----- > > > > From: Sean > [mailto:[email protected]] > > > > Sent: Wednesday, March 11, 2009 5:54 PM > > > > To: Alex Young; > [email protected]; Michael Finn > > > > Subject: Re: [rt-users] Tracking a bug with > WYSIWYG editor and IE7 > > > > > > > > > > > > I too am seeing this problem. > > > > > > > > it only happens when: > > > > > > > > 1. the WYSIWYG editor is being used > > > > 2. IE7 is the browser > > > > 3. The user has a signature (i.e. RT > automatically inserts text) > > > > > > > > Im wondering if it has to do with the > signature column being TEXT > > vs. > > > > VARCHAR or something along those lines.. > > <snip> > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from > O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
