> In the People tab: > Owner: "Gary Greene" <[email protected]> (ggreene) > Requestors: "Gary Greene" <[email protected]> (ggreene) > Cc: > AdminCc:
And what are you expecting to get? An email to the owner? An email to the requestor? Both? Do you have scrips configured in this queue (or global ones) that cover those recipients for the event you want to trigger the email? -- -- ============================ Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ -- ============================ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
