Ruslan,
I have over 80 Queues. I want this to work for just one Queue.
Kenn
LBNL
On 4/30/2009 2:07 PM, Ruslan Zakirov wrote:
http://wiki.bestpractical.com/view/ParseNewMessageForTicketCcs
On Fri, May 1, 2009 at 1:00 AM, Ken Crocker <[email protected]> wrote:
To all,
I have a need of a scrip that will take the CC adressees of an email
and make them the "ticket" CC's when the ticket is created via email.
Has anyone done this? Can anyone point me to an example or such a
scrip? I can write the part that recognizes an email "create". I just
don't know how to parse out the "cc" addressees. HELP! Thanks.
Kenn
LBNL
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