Just grep code for this option and hack a little. On Fri, May 1, 2009 at 1:40 AM, Ken Crocker <[email protected]> wrote: > Ruslan, > > > I have over 80 Queues. I want this to work for just one Queue. > > > Kenn > LBNL > > On 4/30/2009 2:07 PM, Ruslan Zakirov wrote: > > http://wiki.bestpractical.com/view/ParseNewMessageForTicketCcs > > On Fri, May 1, 2009 at 1:00 AM, Ken Crocker <[email protected]> wrote: > > > To all, > > > I have a need of a scrip that will take the CC adressees of an email > and make them the "ticket" CC's when the ticket is created via email. > Has anyone done this? Can anyone point me to an example or such a > scrip? I can write the part that recognizes an email "create". I just > don't know how to parse out the "cc" addressees. HELP! Thanks. > > > Kenn > LBNL > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
