Jerrad Pierce wrote: >> I have over 80 Queues. I want this to work for just one Queue. > You could create (and submit) a patch that allows this config option > to accept an arrayref of queues to enable this feature for. It should be > a relatively simple tweak to lib/RT/Interface/Email.pm
I have a patch to do this, although it does take a different approach. I wanted to allow this behaviour to be controlled by the Queue Admins in the GUI since I don't like having to change the config files and restart the server. Basically it adds a check box to the Queue Admin Basiscs page to allow a Queue admin to enable/disable features easily. It includes the logic for setting InReplyTo and ParseNewMessageForTicketCcs and could easily be expanded to allowing setting other Boolean values. I added a config variable, PerQueueGlobals, to enable this per queue behaviour. I haven't shared this because it is based on some code I found somewhere on the web and for the life of me I can no longer find the source to reference :( Cheers, Jeff. -- Jeff Fearn <[email protected]> Software Engineer Engineering Operations Red Hat, Inc _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
