Hello, I am still currently having a problem with RT and replying to an e-mail generated by RT. Whenever I try to reply to an e-mail (with the proper subject line flag) sent from RT. It doesn't get updated on the website. Please help. We are using multiple queues but I only have one queue listed in /etc/aliases. Is it possible to reply to e-mail with another queue other than "general?"
# RT Mail Queue Setup rt: "|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url http://server.domain.local/"; rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action comment --url http://server.domain.local/"; # trap decode to catch security attacks decode: root # Person who should get root's mail root: [email protected]<mailto:[email protected]> Thank you, Eric ________________________________ CONFIDENTIAL. This e-mail and any attached files are confidential and should be destroyed and/or returned if you are not the intended and proper recipient.
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