Hi, folks. I need some help with that: There is a Postfix MTA running in the same server of RT.
I configured procmail to deliver the messages to rt-mailgate, but after some tests I still can't create a ticket through e-mail messages. This is my rt.log: =========================== 403 Forbidden This is /usr/bin/rt-mailgate exiting because of an undefined server error at /usr/bin/rt-mailgate line 150, <> line 1. procmail: [8934] Mon Feb 8 11:09:13 2010 procmail: Program failure (75) of "rt-mailgate" procmail: Rescue of unfiltered data succeeded procmail: [8934] Mon Feb 8 11:09:13 2010 procmail: Match on ! "^From:.*@(cais.rnp.br|pop-ba.rnp.br|outrocliente.dominio)" procmail: Match on ! "(^(Mailing-List:|Precedence:.*(junk|bulk|list)|To: Multiple recipients of |(((Resent-)?(From|Sender)|X-Envelope-From):|>?From )([^>]*[^(....@a-z0-9])?(Post(ma?(st(e?r)?|n)|office)|(send)?Mail(er)?|daemon|m(mdf|ajordomo)|n?uucp|LIST(SERV|proc)|NETSERV|o(wner|ps)|r(e(quest|sponse)|oot)|b(ounce|bs\.smtp)|echo|mirror|s(erv(ices?|er)|mtp(error)?|ystem)|A(dmin(istrator)?|MMGR|utoanswer))(([^).!:a-z0-9][-_a-z0-9]*)?[%@> ][^<)]*(\(.*\).*)?)?$([^>]|$)))" procmail: Executing " (formail -r -I "Precedence: junk" \ -A"X-Loop: r...@pop-sp.rnp.br" ; \ cat $DIR/resp) | $SENDMAIL -t -F "PoP-SP/RNP" -f postmas...@pop-sp.rnp.br " procmail: Assigning "LASTFOLDER= (formail -r -I "Precedence: junk" \ -A"X-Loop: r...@pop-sp.rnp.br" ; \ cat $DIR/resp) | $SENDMAIL -t -F "PoP-SP/RNP" -f postmas...@pop-sp.rnp.br " procmail: Assigning "PATH=/nonexistent/bin:/usr/local/bin:/usr/bin:/bin" cat: /home/rt/resp: No such file or directory procmail: Assigning "LASTFOLDER=/home/rt/default/new/1265634553.8934_0.rtracker.rt" procmail: Notified comsat: "nob...@0:/home/rt/default/new/1265634553.8934_0.rtracker.rt" From wpere...@pop-sp.rnp.br Mon Feb 8 11:09:12 2010 Subject: teste 08-02-2010 11:08 Folder: /home/rt/default/new/1265634553.8934_0.rtracker.rt 869 =========================== Ans this is my procmailrc file: =========================== # Configuracao do Procmailrc DIR=/home/rt MAILDIR=$DIR/default #DEFAULT=$DIR/default DEFAULT=$MAILDIR/ LOGFILE=$DIR/rt.log SHELL=/bin/bash DEBUG=yes VERBOSE=yes FILA="$1" OPC="$2" # Caso 1 - clientes autorizados :0fw * ^From:.*@(pop-sp.rnp.br|rtracker.rt.pop-sp.rnp.br|usp.br) | rt-mailgate --debug --queue ${FILA} --action ${OPC} --url https://rtracker.rt.pop-sp.rnp.br/rt # Caso 2 - cliente nao autorizado :0 h c * !^From:.*@(cais.rnp.br|pop-ba.rnp.br|outrocliente.dominio) * !^FROM_DAEMON | (formail -r -I "Precedence: junk" \ -A"X-Loop: r...@pop-sp.rnp.br" ; \ cat $DIR/resp) | $SENDMAIL -t -F "PoP-SP/RNP" -f postmas...@pop-sp.rnp.br =========================== Thank you all a lot. -- Wagner Pereira PoP-SP/RNP - Ponto de Presença da RNP em São Paulo CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo http://www.pop-sp.rnp.br Tel. (11) 3091-8901 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com