Hi, Emmanuel. Thanks for answered me. My authentication is HTTPS: https://rtracker.rt.pop-sp.rnp.br/rt/
"if so, either allow localhost to connect without a password or create an account and set credentials in your rt-mailgate call." How can I implement that? P.S.: I observed a thing: every time I make a test, sending an e-mail message to r...@pop-sp.rnp.br, one file is generated in /home/rt/default/new, as follows: rtracker:/home/rt/default# ls -la new total 16 drwx------ 2 nobody mail 4096 Fev 8 11:09 . drwxrwxrwx 5 root root 4096 Jan 29 09:10 .. -rw------- 1 nobody mail 869 Jan 29 09:10 1264763438.10146_0.rtracker.rt -rw------- 1 nobody mail 869 Fev 8 11:09 1265634553.8934_0.rtracker.rt -- Wagner Pereira PoP-SP/RNP - Ponto de Presença da RNP em São Paulo CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo http://www.pop-sp.rnp.br Tel. (11) 3091-8901 Emmanuel Lacour escreveu: > On Mon, Feb 08, 2010 at 12:21:47PM -0200, Wagner Pereira wrote: > >> Hi, folks. >> >> I need some help with that: There is a Postfix MTA running in the same >> server of RT. >> >> I configured procmail to deliver the messages to rt-mailgate, but after >> some tests I still can't create a ticket through e-mail messages. >> >> This is my rt.log: >> >> =========================== >> 403 Forbidden >> > > your webserver refuse access to RT to rt-mailgate, rt-mailgate use a > subpart of RT to POST the mail and it seems that you configured your > apache server in a way that this subpart require authentication. > > are you using HTTP authentication? > > if so, either allow localhost to connect without a password or create an > account and set credentials in your rt-mailgate call. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com