On Mon, Feb 08, 2010 at 12:21:47PM -0200, Wagner Pereira wrote: > Hi, folks. > > I need some help with that: There is a Postfix MTA running in the same > server of RT. > > I configured procmail to deliver the messages to rt-mailgate, but after > some tests I still can't create a ticket through e-mail messages. > > This is my rt.log: > > =========================== > 403 Forbidden
your webserver refuse access to RT to rt-mailgate, rt-mailgate use a subpart of RT to POST the mail and it seems that you configured your apache server in a way that this subpart require authentication. are you using HTTP authentication? if so, either allow localhost to connect without a password or create an account and set credentials in your rt-mailgate call. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
